Important - Please Read

In order to establish an account with robinshosting.com you must be a current ROP web design student. Accounts will not be created unless you are enrolled in the ROP Web Development Program. This hosting program is not open to the general public.

Terms of Service

Account Setup

We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) incase of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under.

Content

All services provided by us may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening or obscene, pornography. Some examples of unacceptable material:

• Porn
• IRC Bots
• Warez Sites
• Pirated Software
• Hate sites
• Hack programs and archives

Zero Tolerance Spam Policy

We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double optin" will be treated as spam. Any user who sends out spam will have their account terminated without notice.

We reserve the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with this policy, at its sole discretion. We also reserve the right to make any such modifications in an emergency at our sole discretion.

We  reserve the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee. This cost of the clean up fee is left entirely to the discretion of Robin's Hosting.com.

Payment Information

Free accounts do not need to supply payment information.

You agree to supply appropriate payment for the services received from us, in advance of the time period during which such services are provided. You agree that until and unless you notify Robin's Hosting.com of your desire to cancel any or all services received, those services will be billed on a recurring basis.

• We reserve the right to change the monthly payment amount and any other charges at anytime.
• If your recurring billing fails, we will attempt to bill every other day for a maximum of 3 tries. We will then make an attempt to contact you via e-mail. If we do not receive a reply within 48 hours (or the e-mail is no longer active), your account will be automatically suspended and your website and e-mail immediately shut down. If there is no response within 14 days of suspension, your website will be irrevocably deleted and your account will be terminated.
• A reinstatement charge of $4.95 will apply to remove a suspension within the 14 day grace period.

Backups and Data Loss

• Your use of the service is at your sole risk. We are not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on our servers. We do provide and use daily backups of all files and databases. However we cannot and will not be held responsible if a problem happens between backups that may or may not cause data loss.

Cancellations, Terminations and Refunds

• We reserve the right to cancel the account at any time if we find your website in violation of the rules above.
• Customers may cancel at any time. Cancellation requests must arrive no later than (3) Business Days before billing. Any cancellation after that will not be processed, and you will be billed for the next month.
• Since a website can serve a purpose in a short amount of time, we feel it is understandable that there are no refunds for service or hosting at any time.
• For customers pre-paying for more than one month, you will be refunded for all unused whole months.

Resource Usage

• Users may not initiate the following:
• Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
• Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
• Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
• Run any software that interfaces with an IRC (Internet Relay Chat) network.
• Run any gaming servers such as counter-strike, half-life, battlefield1492, etc.
• Run any proxy servers.
• If your site is found to be the cause of a server overload, we have the right to do any and or all of the following.
  • Terminate your account right away with no warning.
  • Suspend your account until the error is resolved.

Bandwidth Usage

• You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.

Indemnification

• Customer agrees that it shall defend, indemnify, save and hold us harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against us, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless any  liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with us; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from Robin's Hosting.com's server.

Disclaimer

• We will not be responsible for any damages your business may suffer. We make no warranties of any kind, expressed or implied for services we provide. We disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by us and our employees.

Changes to the TOS

• We reserve the right to revise its policies at any time without notice.

Important Information Before You Sign Up

1. You must be CURRENTLY ENROLLED in the ROP Web Development class with Robin Wood. Your account will NOT be approved if you are not an ROP student.
2. You must use a valid email address to sign up for your account. Use an email address that you normally use to sign up for accounts and services on the Internet; do not try to use an email address with robinshosting.com.
3. Your subdomain name must be at least 5 characters and a maximum of 8 characters.
4. Be sure to change your Login username to match your subdomain. Use a Login password that you can remember. You Login username must be at least 5 characters and a maximum of 8 characters
5. Print and keep the Welcome mail that you receive. You will need these details to login to your account.
6. Your account will remain open while you are enrolled in the Web Development Program. When you leave the program you must move your files to a new server because your account will be closed. Your instructor WILL NOT make backups of your files, you are responsible for copying your files from robinshosting.com to a new server or to your hard drive at home before you exit the class.

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