What is my URL

For free accounts your URL is http://yourusername.robinshosting.com. If you have a paid account your URL is http://www.yourdomainname.com

What is my Email Address

Your email address is yourusername@yourusername.robinshosting.com

If you have your own domain name your default email address is yourusername@yourdomain.com

You can read your email in CPanel. Open CPanel @ http://yourusername.robinshosting.com/cpanel and click Web Mail. There are three different programs you can use to access email - NeoMail, Horde, or Squirrel Mail.

You can setup additional email addresses in CPanel. To learn more about your account's email capabilities watch the email movies.

How Do I FTP and Manage My Files?

You can use any FTP program to upload your files to your account. The welcome mail you received when your account was setup includes all of your account settings including your FTP information.

FTP Settings:

  1. FTP Host Address: yourusername.robinshosting.com - private domain: ftp.yourdomainname.com
  2. FTP Username: yourusername
  3. FTP Password: your password
  4. Upload Directory/Initial Host Directory: public_html - all files must be stored in public_html

FTP Instructions:

  1. Using WS_FTP LE to Upload Files for the First Time
  2. WS_FTP LE Brief Instructions
  3. Using Dreamweaver to Upload Files for the First Time
  4. Dreamweaver Brief Instructions
  5. Setting Up a Site Definition in Dreamweaver (Flash SWF File - 1770kb)
  6. Using Filezilla (Flash SWF File - 582kb)
  7. How to Create Folders Using CPanel's File Manager
  8. Manage Files Online (Flash SWF File 367kb)
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Domain Name Setup (DNS) - Paid Accounts

If you signed up for paid hosting and you have your own domain name you must update the name servers at your domain name registrar (GoDaddy, Namecheap, Network Solutions, etc.). You should use the following name servers:

Name server 1: NS1.ROBINSHOSTING.COM

Name server 2: NS2.ROBINSHOSTING.COM

If you use GoDaddy to purchase and manage your domains, review Updating Name Servers @ GoDaddy (Flash SWF 1094kb)

If you purchased a domain name after setting up your account, please notify the support department.

Domain Names and Nameservers will help you to learn about purchasing your own domain and setting up nameservers.

If you would like to use multiple domain names with your account review How to Setup and Addon Domain with CPanel.

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CPanel

All free accounts include CPanel. CPanel is an interface that allows users to control their domains. Through CPanel you can configure and check email (using multiple web interfaces), check site statistical information (visitors, referrals, etc.), manage MySQL databases, set directory & file permissions, edit .htaccess files, add hotlink protection, create and manage FTP accounts, create folders, upload and manage files, perform site backups, submit sites to search engines, and perform one click installation of CGI and other scripts. Be sure to review the flash demo, Navigating CPanel to learn more about how to manage your account.

You can access CPanel via http://yourusername.robinshosting.com/cpanel

If you own a domain you can access CPanel via http://www.yourdomainname.com/cpanel

To learn more about CPanel please read the Unofficial Guide to Cpanel, review the interactive CPanel guide, or watch the Flash movies below.

CPanel Tutorials
CPanel Tutorials Flash SWF Files
Basic Account Functions
Navigating around cPanel Watch the Tutorial
How to change your password Watch the Tutorial
Change your account password Watch the Tutorial
Keeping your contact information up to date Watch the Tutorial
Email Management
How to use webmail Watch the Tutorial
Creating a default (catchall) email account Watch the Tutorial
Setup a default email address Watch the Tutorial
How to redirect e-mail Watch the Tutorial
Add email forwarder Watch the Tutorial
How to create a POP email account Watch the Tutorial
Creating an autoresponder Watch the Tutorial
Email autoresponders Watch the Tutorial
How to setup an email filter Watch the Tutorial
Setup email filtering Watch the Tutorial
Setup a POP3 email account Watch the Tutorial
Setting up an e-mail account in Outlook Express Watch the Tutorial
How to trace an email address Watch the Tutorial
Modify mail exchange Watch the Tutorial
Domain Functions and Management
Using file manager Watch the Tutorial
Password protecting a directory Watch the Tutorial
Password protect a directory Watch the Tutorial
How to redirect URL Watch the Tutorial
Add a URL redirect Watch the Tutorial
Remove URL redirects Watch the Tutorial
How to backup your site Watch the Tutorial
Make a backup of your site Watch the Tutorial
Enabling hotlink protection Watch the Tutorial
Setup hotlink (image) protection Watch the Tutorial
How to addon a domain Watch the Tutorial
How to add subdomain Watch the Tutorial
Add a subdomain Watch the Tutorial
Setup subdomin redirects Watch the Tutorial
Remove domain redirects Watch the Tutorial
How create custom error pages Watch the Tutorial
How to install and uninstall Frontpage extensions Watch the Tutorial
Setup FrontPage extensions Watch the Tutorial
Using index manager Watch the Tutorial
Disk usage viewer Watch the Tutorial
Setting up the IP deny manager Watch the Tutorial
Deny an IP address Watch the Tutorial
Raw log manager Watch the Tutorial
Raw log manager Watch the Tutorial
Apache handlers Watch the Tutorial
FTP Functions
Add an FTP account Watch the Tutorial
Anonymous FTP controls Watch the Tutorial
Setup an FTP greeting Watch the Tutorial
How to add a FTP account Watch the Tutorial
PHPMyAdmin and MySQL
How to create a MySQL database Watch the Tutorial
Managing a MySQL database in PHPMyAdmin Watch the Tutorial
Repair MySQL database Watch the Tutorial
Installing Scripts
Advanced guest book Watch the Tutorial
Agora shopping cart Watch the Tutorial
Setup a bulletin board Watch the Tutorial
Install PHPMyChat Watch the Tutorial
Generate random HTML Watch the Tutorial
Setup cron jobs (basic) Watch the Tutorial
How to set up a cronjob Watch the Tutorial
Setup cron jobs (advanced) Watch the Tutorial
Search Engine Submission
Search engine submission Watch the Tutorial
Submitting to search engines Watch the Tutorial
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Fantastico

Fantastico is an auto installer; it installs web applications with a few clicks. Some of the popular web applications include: content management systems, WordPress, Xoops, Mambo, pMachine, shopping carts, help desk systems, and wikis. To learn more about Fantastico please review the Fantastico tutorial, the Unofficial Guide to Cpanel, and the movies below.

To access Fantastico open CPanel @ http://yourusername.robinshosting.com/cpanel and click the Fantastico icon towards the bottom of the page.

Fantastico Tutorials
Fantastico Tutorials Flash SWF Files
Basic Account Functions
About Fantastico Watch the Tutorial
Basic Functions Watch the Tutorial
Installing Scripts Watch the Tutorial
Removing Scripts Watch the Tutorial
Installing WordPress Watch the Tutorial
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Before you install any Fantastico scripts you should setup your email notifications. In Fantastico click Email Notifications at the bottom of the Fantastico installer page in the Extras section. Watch the tutorial Basic Functions to see how to set your email notifications. Whenever you install a script you should make a note of the folder that you installed the software in, the administration URL, and the admin username and password. If you setup Email Notifications this important information will be emailed to you.

Additional Support

Your instructor is providing you with free hosting for the duration of your course. You are expected to review all of the tutorials, guides, movies, and resources provided by your instructor. Support by your instructor will only be available during classroom hours. Please visit the forum for additional support.

If you are unable to find the solution to your hosting question via the support documents and the forum, please submit a Help Ticket.

Billing/Invoice Information

If you have a paid account you can view current invoices and make payments by visiting http://www.robinshosting.com/host/customer.php. Login with the email address you used at signup and your password.